The Government Saw Mill at Chatham took a significant leap toward digitization with the launch of the e-SMART application, a system designed to modernize operations and improve public accessibility. Developed in partnership with the National Informatics Centre (NIC), the new tool was introduced on World Environment Day, aligning with broader sustainability goals.
The Electronic-Saw Mill Application Resource Management and Tracking (e-SMART) system will allow individuals, government departments, and small-scale industries to place timber indents and monitor order processing digitally. This includes real-time data from log intake to final sale, streamlining the supply chain and improving operational transparency.
One of the key features of e-SMART is its QR code tracking system. Each timber piece will carry a unique code to facilitate swift transactions and assist in efficient inventory management. Officials noted that this would reduce delays and improve accountability in the sale and distribution of timber products.
The system marks a major shift from manual processes that have historically governed one of the oldest operational saw mills in Asia. The move also aligns with the government’s broader policy on using technology to enhance service delivery and administrative efficiency.
The launch event was officiated by senior forest officials, including the Principal Chief Conservator of Forests. The occasion also featured the unveiling of other sustainability initiatives, including a commemorative bust and the ‘Van Sanchar’ drive promoting environmental awareness.
By modernizing mill operations through e-SMART, the administration hopes to create a replicable model for other government-run industrial units, while ensuring that public interaction with the service is seamless, transparent, and efficient.
