District team speeds up rural grievance redressal

The North & Middle Andaman District Administration has accelerated the pace of grievance redressal in rural areas through the ‘Prashasan Gaon Ki Ore’ initiative, with its latest outreach in Kadamtala bringing immediate action on long-pending cases and on-the-spot decisions for residents.

Led by the Deputy Commissioner for North & Middle Andaman and the Assistant Commissioner for Middle Andaman, the team engaged directly with residents and Panchayati Raj Institution members during an interactive session. The meeting provided a platform for citizens to voice local issues ranging from land ownership disputes to service delivery concerns. Officials assured that cases raised under this initiative would be dealt with in a time-bound manner.

A Revenue Camp Court was convened at the Zilla Parishad Hall in Kadamtala under the chairmanship of the Deputy Commissioner. The court heard matters related to subdivision of land, correction of names in official records, and mutation proceedings. Residents who had been awaiting decisions for years received their orders during the same session, eliminating bureaucratic delays.

One notable resolution involved an 86-year-old settler whose family had been struggling for decades due to an error in the Record of Rights. The man, a descendant of a Bengali settler from the 1954 Government Resettlement Scheme, had been unable to transfer land to his heirs because his relative’s name had been incorrectly recorded in revenue documents. Multiple earlier attempts to resolve the matter had failed, but the issue was settled during the camp court, with corrected orders handed over on the spot.

Beyond legal matters, the outreach included inspections of ongoing development works across Kadamtala, Shantanu, and Uttara villages. Officials reviewed the condition and management of the garbage dumping yard, examined the functioning of the garbage segregation unit, and visited clusters built under the Pradhan Mantri Awas Yojana (PMAY). They also assessed the Amrit Sarovar water conservation site and the Dinghi Ghat ferry point to evaluate infrastructure quality and service readiness.

The team inspected a school building currently under construction, held discussions at Uttara Gram Panchayat, and visited VKZPV to check educational facilities. In the healthcare sector, the Deputy Commissioner toured the Primary Health Centre in Kadamtala, interacting with doctors and medical staff to assess patient care standards, staffing requirements, and supply adequacy.

The ‘Prashasan Gaon Ki Ore’ programme aims to bring administration to the doorsteps of residents, ensuring that rural communities are not disadvantaged by their distance from district headquarters. By combining grievance redressal with site inspections, the administration is also able to monitor the quality and timeliness of ongoing development projects, identify gaps, and direct corrective action.

For residents, the benefits are immediate: pending land disputes are resolved without repeated visits to government offices, development issues are flagged in real time, and officials witness firsthand the challenges faced by villages in their jurisdiction. This approach is intended to foster trust in governance and strengthen the link between citizens and the administration.

For now, residents in Kadamtala and surrounding areas have seen a visible example of how direct engagement with officials, coupled with swift decision-making, can bring relief and tangible improvements to their communities.