Residents across the Andaman and Nicobar Islands have been advised to report water supply issues and pipeline leakages through designated helpline numbers released for different regions and divisions of the archipelago.
The information has been issued to help the public communicate water-related grievances directly to the concerned engineering divisions responsible for maintaining the supply network. Officials indicated that the contact numbers will enable quicker reporting of issues such as pipeline leaks, supply disruptions and other water-related problems affecting households and communities.
Under the system, residents of different tehsils have been provided with specific helpline numbers linked to the respective Executive Engineers handling water supply infrastructure in those regions. Authorities said the initiative aims to streamline grievance reporting and facilitate faster response from maintenance teams.
For residents in Diglipur Tehsil, water supply complaints can be reported to the office of the Executive Engineer, Construction Division (CD), Diglipur through the contact numbers 272203 and 272204. Similarly, those in Mayabunder Tehsil have been asked to reach the Executive Engineer of the North Andaman Construction Division (NACD), Mayabunder through the number 262909.
In Rangat Tehsil, water-related grievances can be reported to the Executive Engineer of Construction Division-I (CD-I), Rangat using the numbers 274237 or 274236.
Residents in Car Nicobar Division have been advised to contact the Executive Engineer of Construction Division, Car Nicobar at 265578 or 265956 for reporting water supply concerns or pipeline leaks in the area.
For areas under the Nancowry Sub-Division, complaints can be addressed to the Executive Engineer of Construction Division at Kamorta through the number 263347.
In Campbell Bay Tehsil, members of the public can reach the Executive Engineer of the Construction Division at Campbell Bay through the helpline numbers 264218 and 264070.
Residents of Little Andaman Tehsil have been asked to report water supply issues to the Executive Engineer of the Mechanical and Infrastructure Division (MID), Hut Bay through the number 284257.
For Ferrargunj Tehsil, complaints can be directed to the Executive Engineer of the Roads Construction Division (RCD) at Wimberlygunj through the numbers 255111 or 255238.
In rural areas of Sri Vijaya Puram, water supply concerns can be reported to the Executive Engineer of the Public Health Engineering Division (PHED), Prothrapur through the numbers 251185 or the toll-free contact 18003451666.
For Swaraj Dweep and Shaheed Dweep, residents have been advised to contact the Executive Engineer of Construction Division-I, Sri Vijaya Puram through the numbers 232851 or 239726. Separate contact numbers have also been provided for the two islands: 9434276860 for Shaheed Dweep and 9933211004 for Swaraj Dweep.
Authorities indicated that the helpline system is intended to ensure that complaints regarding water supply infrastructure are addressed promptly by the responsible engineering divisions. Timely reporting of leakages and supply interruptions is considered important for maintaining the efficiency of the water distribution system and preventing wastage.
In addition to the helpline numbers, members of the public have also been given the option to report issues through email. Complaints can be sent to the Chief Engineer, APWD at pgoapwd45@gmail.com.
A separate email address has also been provided specifically for water supply grievance management: watercomplaint.apwd@gmail.com.
Officials noted that public participation plays an important role in maintaining infrastructure services such as water supply. Prompt reporting of leaks or disruptions helps authorities take corrective measures and minimise potential damage or wastage of water.
Residents have therefore been encouraged to make use of the designated contact channels whenever they encounter water supply problems in their respective areas. The administration expects that the availability of region-wise helpline numbers will help improve communication between the public and maintenance authorities while ensuring faster resolution of complaints related to water distribution systems across the islands.
